General Questions About Animal Ark Orem
At Animal Ark Orem, we offer a variety of services to ensure your pet is well-cared for, entertained, and happy. Our services include:
- Pet Daycare: Safe and fun playtime for your pets while you’re away.
- Pet Boarding: Comfortable, secure accommodations for short or extended stays.
- Grooming: Full grooming services, including baths, haircuts, nail trims, and more.
- Training: Professional training to help your pet with basic obedience and advanced behaviors.
- Veterinary Care: Basic check-ups and emergency care through our trusted local partners.
While scheduling a tour is not mandatory, we strongly encourage it. We want you to feel comfortable and confident with our services. During the tour, you can see our facility firsthand, meet our team, and ask any specific questions you may have. Simply call or email us to arrange a convenient time for your tour.
We primarily care for dogs, but we are also equipped to provide care for other pets like cats, rabbits, and small mammals. If you have a unique pet that requires special attention, feel free to contact us, and we’ll be happy to discuss how we can meet your pet’s needs.
Pet Daycare & Boarding
For daycare or boarding, we recommend bringing the following items to make your pet’s stay more comfortable:
- Food: We encourage you to bring your pet’s own food to avoid any dietary changes.
- Medications: If your pet requires any medication, please bring it along with clear instructions on dosage and timing.
- Comfort Items: Familiar items such as a blanket, bed, or toy can help your pet feel more at home.
- Vaccination Records: We require up-to-date vaccination records to ensure your pet’s health and safety.
When you arrive to check in your pet, we’ll review any necessary paperwork, including your pet’s medical and vaccination records. We’ll also take a moment to discuss your pet’s needs and preferences. On check-out day, we’ll confirm any special instructions and ensure your pet has a positive transition back home. We try to make the process as smooth and stress-free as possible for both you and your pet.
We take the health and well-being of your pet very seriously. If your pet becomes sick or injured during their stay, we will immediately notify you. If necessary, we will contact a trusted local veterinarian and take your pet for treatment. Any associated costs will be communicated with you beforehand, and we will work with you to ensure your pet’s health is taken care of.
Grooming Services
Our professional grooming services include:
- Bathing: We offer gentle washing with high-quality, pet-safe shampoos.
- Haircuts: Custom haircuts for all breeds, from basic trims to full cuts.
- Nail Trimming: We provide nail trims to keep your pet comfortable and safe.
- Ear Cleaning: Ear care to prevent infection and discomfort.
- Teeth Brushing: Dental care to promote healthy teeth and gums.
If you have any specific grooming requests, let us know, and we’ll do our best to accommodate your pet’s needs.
The frequency of grooming depends on your pet’s breed, coat type, and activity level. Long-haired breeds may require grooming every 4-6 weeks, while shorter-haired breeds may need grooming less frequently. Regular grooming helps keep your pet clean, comfortable, and healthy. Our grooming specialists can provide guidance on how often your pet should be groomed based on their unique needs.
Training Services
At Animal Ark Orem, we offer a variety of training programs designed to suit your pet’s needs:
- Basic Obedience: Sit, stay, come, leash walking, and other essential commands.
- Behavior Modification: Addressing issues such as barking, digging, separation anxiety, and more.
- Advanced Training: For dogs who have mastered basic obedience and are ready to learn more advanced skills.
- Puppy Training: Socialization and early obedience training for young puppies.
All of our training sessions use positive reinforcement techniques to encourage good behavior and strengthen the bond between you and your pet.
To sign up for training classes, simply give us a call or send an email to inquire about available schedules. We’ll assess your pet’s needs and match them with the appropriate class or private training session. Our goal is to create a positive and effective learning experience for both you and your pet.
Health and Safety
Yes, we require all pets to be up-to-date on their vaccinations to ensure the health and safety of all animals in our care. Vaccinations that must be current include:
- Rabies
- Distemper
- Parvovirus
- Bordetella (Kennel Cough)
Please provide proof of vaccinations when you check in your pet. If you’re unsure whether your pet’s vaccinations are current, check with your veterinarian before your visit.
Your pet’s safety is our top priority. We take several precautions to ensure your pet is well-protected during their time with us:
- Secure Facilities: Our facilities are designed with safety in mind, with secure fencing, individual suites, and supervised play areas.
- Trained Staff: Our team is trained to handle pets of all types and temperaments, ensuring proper care and safety.
- Health Protocols: We follow strict hygiene and health protocols to prevent the spread of illness or infection.
Reservations & Policies
Making a reservation is easy! You can either call us or fill out the online reservation form on our website. We recommend booking in advance, especially during busy times like holidays, to ensure your pet has a spot. Once we receive your reservation request, we’ll confirm your booking and provide any additional instructions.
We understand that plans can change. If you need to cancel a reservation, we ask that you notify us at least 24 hours in advance for daycare services and 48 hours in advance for boarding. Cancellations made within this timeframe help us manage our schedule and ensure that other pets have a chance to enjoy our services.