Privacy Policy – Animal Ark Orem

At Animal Ark Orem, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. Please read this document carefully to understand how we handle your data.

1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you use our website or any services provided by Animal Ark Orem. Our goal is to ensure transparency and give you control over your information.

2. Information We Collect

We collect two types of information from visitors to our website:

2.1 Personal Information

Personal information refers to data that can be used to identify an individual, such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Pet information (e.g., breed, age, medical needs)

This information is collected when you make a reservation, contact us through our website, or engage with us for other services such as grooming, training, or boarding.

2.2 Non-Personal Information

We also collect non-personal information, such as:

  • Browsing activity
  • IP addresses
  • Device information
  • Referral sources (i.e., how you arrived at our site)

This data is typically collected through cookies and other tracking technologies and is used for website analytics and improving user experience.

3. How We Use Your Information

We use the personal information you provide in several ways, including:

  • Providing Services: To process your bookings for daycare, boarding, grooming, and other services, and to communicate with you about your pet’s care.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues or concerns you may have.
  • Marketing Communications: With your consent, we may send you promotional emails about new services, discounts, or updates related to Animal Ark Orem. You can opt out of these communications at any time.
  • Improving Our Services: We may use non-personal information to analyze website traffic, improve user experience, and optimize the performance of our website.
  • Legal Obligations: We may use or disclose your information when required by law, such as to comply with legal processes or to protect our rights and the rights of others.

4. Data Security

We take the privacy and security of your personal information seriously. Animal Ark Orem implements reasonable and industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small files stored on your device that help improve your experience while using our website. They allow us to remember your preferences, enhance website functionality, and analyze usage patterns.

5.2 How We Use Cookies

We use cookies to:

  • Enhance your browsing experience by remembering your preferences.
  • Analyze website traffic and user behavior.
  • Offer personalized content and advertisements.
  • Improve the overall performance of our website.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to fully access and use certain features of our website.

6. Third-Party Services

6.1 Third-Party Providers

We may use third-party service providers to perform functions such as payment processing, email communication, and analytics. These providers may have access to your personal information only to the extent necessary to perform their services, and they are obligated not to disclose or use it for any other purpose.

6.2 External Links

Our website may contain links to external websites that are not operated or controlled by Animal Ark Orem. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

7. Your Data Rights

As a user of our services, you have certain rights regarding your personal information:

7.1 Accessing Your Information

You have the right to request access to the personal information we hold about you. If you wish to view or update your information, please contact us using the details provided below.

7.2 Correcting or Deleting Your Information

You can request to correct any inaccurate personal information we hold about you or delete your information from our records, subject to legal requirements and certain exemptions.

7.3 Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the unsubscribe link in the emails or by contacting us directly.

7.4 Data Portability

In some cases, you may request that we transfer your personal information to another service provider. We will accommodate such requests where possible, subject to applicable laws.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.

9. Changes to This Privacy Policy

Animal Ark Orem reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding our privacy practices or this Privacy Policy, please contact us:

We value your privacy and are here to address any concerns you may have.